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Customer feedback is crucial to businesses and smart phones offer the perfect way to get smart real-time insights and reviews. That can make all the difference to the success of any business.
Wooshping has formed a pioneering long term partnership with Local Viewpoints - a market leader in capturing real-time customer feedback, providing businesses with actionable insights and “digital word-of mouth.”
Gib Olander, CEO of Local Viewpoints, says “we have found through our research that the main reason that customers chose not to give feedback or write reviews today is because the process is too tedious. Leveraging NFC technology is one of the ways that Local Viewpoints has transformed the industry by making the collection of customer feedback easy.”
Using the service, customers of these businesses can quickly and easily provide incisive and highly useful comments and feedback.
Many types of businesses including shops, restaurants, cafes, doctors, dentists, opticians, vets, estate agents, flower shops, entertainment venues, banks...and many more are already using the services across the US. Following rapid expansion Wooshping and Local Viewpoints are planning a wider roll out across thousands more businesses in the US and internationally in 2014.
By using the Wooshping INSTANT platform, Local Viewpoints enables its clients to gather important customer feedback by a simple tap on a poster, card, table top, window display, product, leaflet or any other promotional material anytime and anywhere.
Mr. Olander is a great fan: “The large quantity of customer feedback we help provide for our growing number of clients is in no small way due to Wooshping's support. Wooshping's service allows a customer to provide simple, easy, convenient and instant feedback - which helps businesses grow . Wooshping is a great and important long term partner of Local Viewpoints”.undefined